Shipping policy
Shipping & Return Policy
Effective Date: [Add Date]
Store Name: shophubstore.shop
Shipping Policy
At shophubstore.shop, we are committed to delivering your orders in a timely and secure manner.
Processing Time
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Orders are processed within 1–3 business days after payment confirmation.
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Orders are not processed or shipped on weekends or holidays.
Delivery Time
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Estimated delivery time is 7 business days from the date of shipment.
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Delivery times may vary depending on your location and unforeseen circumstances (such as weather, courier delays, or peak seasons).
Shipping Charges
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Shipping charges (if applicable) will be calculated and displayed at checkout.
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Free shipping promotions may apply on selected products or orders.
Order Tracking
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Once your order is shipped, you will receive a confirmation email with tracking details (if available).
Return Policy
We offer a 5-day return policy for eligible products.
Return Eligibility
To be eligible for a return:
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The item must be returned within 5 days of delivery.
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The item must be unused, unworn, and in its original packaging.
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Proof of purchase (order confirmation or receipt) is required.
Non-Returnable Items
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Items marked as final sale.
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Personal care items (if opened or used).
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Gift cards or downloadable products.
Return Process
To initiate a return:
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Email us at shopehubstore@gmail.com within 5 days of receiving your order.
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Include your order number and reason for return.
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Our support team will provide return instructions.
Refunds
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
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If approved, refunds will be processed to your original payment method within 5–10 business days.
Return Shipping Costs
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Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at:
Please include photos of the item and packaging for faster resolution.